Mobile App vs Website – Which Worked Better for e-Arrival Card?

I recently traveled from Australia and started my application on the app but finished it on the website. The app was convenient for entering basic information, but I found reviewing everything much easier on a desktop browser before submitting.

Based on my experience, both options work, but technical performance can vary depending on your device, internet connection, and browser version. Since government portals occasionally receive updates, I'd also make sure you're using the latest version of the app if you decide to go that route.

Requirements and system behavior can change, so it's worth checking the latest guidance before you travel.

My experience was the opposite. I used the mobile app while traveling from the UK because I didn't have my laptop with me. The app worked well for entering my travel details, and I used my phone's camera to scan my passport directly.

The only issue I had was downloading the QR code. It didn't appear immediately, so I later logged into the website using my application details and downloaded it from there.

Overall, both platforms accessed the same application, so switching between them wasn't a problem in my case.

I completed my e-Arrival Card through the official website before traveling from California last month, and it was a smooth experience. Filling out the form on a larger screen made it easier to review my passport details and personal information before submitting.

Uploading the passport page was quick, and I was able to download the QR code immediately after my application was processed. Personally, I found using a laptop more convenient because I already had my scanned documents saved there.

If you have access to a computer, I'd recommend the website, especially if you're uploading multiple documents.