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New Helpline Services Are Available for OCI Card Applicants in the UK and USA as follows: For OCI and other service queries Citizens from the UK can connect with VFS Global at 0203 7938 629 or by email at info.inuk@vfshelpline.com. Additionally, if you are in the USA then you can contact VFS Global at +1 800 320 9693.
During my OCI application, we were facing issues, and my dad was looking for assistance. When we contacted VFS Global, they told us about their assistance services in the UK. We call them, the agent there guided us about the whole OCI application process from filling out the application to booking an appointment. The staff there was so patient and helpful. Well, I am impressed with their support system available for seniors. So, if you are facing an issue in your OCI application, I will advise you to contact the assistance service of VFS Global UK. You will surely get answers to all your queries within a few minutes.
Well, for me, the live chat feature of the VFS Global site in the UK really worked. I was applying for an OCI card for my child, and I had little confusion about the documents. I dropped a message on the live chat, and within a few minutes, the agent responded and provided me with the checklist of the documents needed for my child's OCI. In addition, he also guided me about the further process.
You can use the WhatsApp support system of VFS Global US to get answers to your OCI queries. I am saying this, as I myself also used their WhatsApp support system. To be honest, I was totally surprised by the clear and quick responses to my queries, as I didn't expect this from them. Within 20 minutes, the expert on their team solved my doubts without even calling. Their new chat box service was great for those who hate getting stuck in long phone calls.
OCI and other service queries Citizens from the UK and USA can connect with VFS Global.
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I had applied for an OCI card for myself and was facing issues with the card delivery. So, using the new grievance form available on the VFS Global USA website, I filed a complaint. To my surprise, within 48 hours, I got a follow-up email from the agent. Definitely for me, this new feature works, and it is better than waiting on hold.